Subscriptions



 

What is the Fantasy Subscription and how does it work?


Our Fantasy Subscription service runs a little differently from most that are currently on the market. Instead of producing a special edition of a new Fantasy title every month, we concentrate on one favourite Fantasy back-list series at a time. We aim to keep the majority of the series' that we choose no bigger than a trilogy. This helps us to keep the titles fresh and allows us to bring about something new every few months. We produce one special edition title in the selected series each month until the set is complete and then the next series begins the following month. We do feature the occasional stand-alone Fantasy title.

There are two tiers to our Fantasy Subscription service (outlined in Tiers Overview further below);

  • Tier 1 costs £30 + postage and packaging per month.
  • Tier 2 costs £25 + postage and packaging per month.


Fantasy Subscription subscribers are charged once each month. Each payment is one month in advance with the intended book being delivered the following month. Once you have received delivery of the first book in a series, subscribers are requested to complete that series. Alternatively you will be asked to arrange the return of the already received titles in the same condition that they were received and at your own expense. We announce each upcoming series one month in advance. That means that you will know what the upcoming series of books will be during the final month’s payment of the previous series. This provides you with a one-month period in which to decide whether you would like to either continue your subscription, use your annual one-series skip for the upcoming series or to cancel your subscription with us. Subscribers will be afforded the chance to skip one-series every calendar year without being removed from the subscription service. Any extra sets left from those that choose to skip a series will be placed into general sale at a higher price point than that offered to subscribers. If you choose to leave the subscription service at any time, your place will not be held as it will be offered to the next in line on the waitlist.
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Please note that we are more than understanding of any changes in circumstances and encourage all of our customers to reach out and contact us to make alternate arrangements where necessary if needed.
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If any subscribers wish to use their one-series skip (per calendar year) or to cancel their subscription, you will need to email us at info@thebrokenbinding.co.uk. We will then pause and/or cancel your subscription and refund payments where necessary.

Please contact us if you need to amend any payment details or to update any shipping information. Address changes must be reported by the first of the month before that month’s dispatch.

Due to the high volume of stock per month, we use a fulfillment centre to issue our subscription and special edition titles. All books retain our special edition wrapping, are well parcelled in bubble-wrap and are packaged in our branded boxes. UK postage and packaging is £4. International rates are determined by location. We have received emails asking if we would be able to place titles to one side to send as a complete set at the end of the series run. Unfortunately, we are not able to offer this option with the use of a fulfillment centre for these releases.


 All Fantasy Subscription books have
  • A dust jacket!
  • Design on the naked hardback.
  • Block sprayed edges (we will be requesting stencilled/digitally designed edges where possible).
  • Original commissioned artwork where possible.
  • Bonus content and alternative covers where possible.

Tier 1

  • Signed and Numbered Edition*
  • 48 hour access to limited presale quantities
  • TBB Bookmark
  • Added extras where possible (e.g. Art Cards, Maps etc.)

Tier 2

  • Un-Signed and Un-Numbered Edition
  • 24 hour access to limited presale quantities
  • TBB Bookmark

*Tier 1 subscribers are allocated a number that we aim to deliver for each release whilst you remain a part of the subscription service (this will still be honoured if you choose to skip a series). If you choose to leave the Fantasy Subscription service and then re-join at a later date you will not be guaranteed the number of your original subscription. We cannot guarantee that we will be able to honour any requests for specific numbers.

Please be aware that all orders remain subject to our Damaged Stock Criteria.


Damaged Stock Criteria


We make every effort to check each individual book before we package and dispatch orders as we know the frustration and disappointment in receiving unsatisfactory book-mail. We accept that mistakes and incidents can occur during this process. If you receive a wrong item or an item purchased incurs any damage in transit, we will replace the item with a new one where possible. We may encounter issues replacing any exclusive/special edition/subscription books damaged in transit due to the nature of their exclusivity. In these instances you may not receive an exact replica of the damaged book.

Any claims must be submitted to us - with evidence - within 14 days of delivery. We review each concern on an individual basis but the below are our general guidelines.

Does Qualify
• Damage over 1cm to outer book - tear, rip, cut, scratch, dents or excessively crushed edges/corners etc.
• More than one ripped or bent page that affects the content of the book
• Stains, discolouration, residue or marks etc. that cannot be removed
• Wrongly signed/bookplate/unsigned items that arrive other than advertised
• Production defects (such as missing pages etc.)
• Incorrectly folded dust jackets
• Extreme blur to stencilled edges
• Water damage

Does Not Qualify
• Light scratches, marks or removable residue etc.
• Minimal creasing, wrinkles or dents etc. to the book or dust jacket (including corners)
• General shelf wear
• Loose dust jackets
• Unevenly sprayed/blemished edges or bleeding onto pages
• Slight blur to stencilled edges
• Wavy pages


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